Who Qualifies to pay the Resident Fees? The Resident fee is determined by your home address and whether or not you reside within the Carbondale Park District taxing area. To prove residency you must present a current (unexpired) photo ID and proof of Carbondale address. Examples are: a recent piece of mail addressed to you (not junk mail), a bill in your name, or your property tax bill. Residency can be established at the Lakeland Center.
Minimum/Maximum Participation Policy Program fees are based on a minimum number of participants signing up. The minimum number of enrollees is necessary to cover the cost of offering the program. If less than the minimum number of participants required are enrolled at the registration deadline, the Carbondale Park District reserves the right to cancel that program. Those enrolled will be notified of the cancellation and will receive a full refund. The maximum number of participants is determined based on safety, facility limitations, and quality assurance.
Program Cancellation Refund When a program is canceled by the Carbondale Park District, for any reason, a 100% program registration fee refund will be issued to each canceled program registrant.
Refund Policy A 100% program registration fee refund (minus the processing fee) will be issued only if a written request for a refund is made no less than three business days prior to the start of the program. A 50% program registration fee refund will be issued only if a written request for a refund is received prior to the second scheduled meeting of the program. There will be no program registration fee refunds given after the second scheduled meeting of the program except as defined under Medical Refund Requests.
Medical Refund Request A pro-rated program registration fee refund will be issued based upon the number of sessions remaining in the program only if a written request accompanied with medical documentation has been received identifying a medical problem which prohibits the individual’s continued program participation. Such written request for a refund due to medical reasons must be received within three business days following the completion of the last scheduled meeting of the program. No refunds will be given thereafter.
Insurance The Carbondale Park District assumes no responsibility for injuries or accidents occurring at programs or activities. It does not carry medical or loss of personal property insurance for program participants – the cost would make program fees prohibitive. It is advisable to review your own personal insurance plan to be certain that you and your family have proper coverage.
Photographs/Video The Carbondale Park District uses pictures of participants in its programs and events to inform others of recreational opportunities in promotional material including brochures, websites, social media, and this course catalog. If you do not want your picture taken, please tell our photographer.
How can I find out about new events? You can sign up for an e-newsletter which comes to your e-mail inbox once a month. You can also look through our program guide to see all the offerings each season Or follow us on social media by clicking one of the icons at the top of the homepage.
How can I make a Freedom of Information Act Request? Any person requesting records of the Carbondale Park District under the Freedom of Information Act must make such a request in writing either by mail, by e-mail, or by hand delivery at the Administration Office, 1115 W. Sycamore St. Carbondale, IL 62901 to the FOIA Officer, Trey Anderson, who is the Executive Director. Use of the term “FOIA” in the written request will also assist the district in responding to requests.
FOIA Officer
1115 W. Sycamore St. Carbondale, IL 62901
tanderson@carbondaleparkdistrict.com
When and where are board meetings?
Board Meetings are held at our Lakeland Center (925 S. Giant City Road). Meetings typically take place the 2nd Monday of each month. Please visit our “Meetings” page to stay up to date with the upcoming month’s meetings dates and times.
May I participate in board meetings? The board conducts regular business at each meeting. There is time for public comment at the beginning of the meeting. Members of the public are asked to submit a card with their name and address and indicate whether they wish to address the board. Comments are kept to two minutes. The board will not be able to respond to comments during the meeting but comments are entered into the minutes and the board may be able to address comments at a later time.